iRobot Warranty Conditions

iRobot’s warranty obligations for this product are limited to the terms set forth below:
iRobot Corporation (“iRobot”) warrants this product against defects in material and workmanship for a period of two (2) years from the date of original purchase (“Warranty Period”). If a defect arises and a valid claim is received by iRobot within the Warranty Period, iRobot will, at its option, 1) repair the product by using new or refurbished replacement parts, 2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or 3) exchange the product with a product that is new and upgraded model which has at least equivalent or upgraded function to the original product. iRobot provides a ninety (90) days warranty to all the products repaired by iRobot which have the same defect phenomenon caused by the same parts that was replaced by iRobot at the previous repair. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes iRobot’ s property.

Warranty service handling instructions:
If you have any problems with the product, please call one of the service hotline listed hereafter. Please have the serial number ready before making any call. In case of a product defect confirming the warranty conditions, your product will be collected within the next working days and after the service is completed you will get back your product.

Exclusions and Limitations:
This warranty does not apply: a) to damage caused by accident, misuse, neglect, fire, water, lightning or other acts of nature, unauthorized modification or failure to follow instructions supplied with the product; b) to repair or attempted repair by anyone not authorized by iRobot; c) if the product was not transported in a proper package causing transport damages; d) in case of unintended usage or bad maintenance including but not limited to cleaning of the product; e) to causes external to the product such as electric power fluctuations or failure; f) to normal wear or tear; g) to causes which does not relate to a product defect; h) if any serial number has been removed or defaced; i) to any damage during transportation; or j) to any non-iRobot product, or to accessories such as batteries, filters or brushes. The warranty is valid for the first buyer only and can not be transferred to any other person.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. IROBOT SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF IROBOT CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARRANTY PERIOD. NO IROBOT RESELLER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IROBOT IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. FOR CONSUMERS WHO HAVE THE BENEFIT OF CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. TO THE EXTENT THAT LIABILITY UNDER SUCH CONSUMER PROTECTION LAWS AND REGULATIONS MAY BE LIMITED, IROBOT’S LIABILITY IS LIMITED, AT ITS SOLE OPTION TO REPLACEMENT OR REPAIR OF THE PRODUCT OR SUPPLY OF THE REPAIR SERVICE AGAIN.

Service Hotline
Available Mon-Fri 09:00am-17:00pm (CET)

If you cannot reach our hotline support by phone, alternatively use online support center by visiting www.hardware-service.com/support/. There is an RMA-Request form which has to be filled in by you. You can also reach the service center by email to: irobot@digitest.de.